Shipping

Shipping Charges

Shipping or Freight charges are calculated subject to the destination, weight and/or cubic size of your parcel(s). We will add a relevant freight charge to your order and advise you of the applicable charges prior to your consent.

Enjoy free shipping for orders over 5Kg!

For orders that are 5Kg or under, please refer to the guide of our charges below. Please note that the charges may vary from time to time.

 Weight Australia Wide Postage Fees (AUD)
250g $4.00
250g<500g $5.50
500g<750g $6.50
750g<1kg $7.50
1kg<5kg $8.50
>5kg Free

 

International Shipping

 Weight

Zone A - New Zealand (AUD) Zone B - Asia/ Pacific (AUD Zone C - USA / Canada/ Middle East (AUD) Zone D - Rest of The World (AUD)
250g $6.00 $7.00 $8.00 $9.00
250g<500g $9.00 $11.00 $13.00 $15.00
500g<750g $12.00 $15.00 $18.00 $21.00
750g<1kg $15.00 $19.00 $23.00 $27.00
1kg<1.25kg $18.00 $23.00 $28.00 $33.00
1.25kg<1.5kg $21.00 $27.00 $33.00 $39.00
1.5kg<1.75kg $24.00 $31.00 $38.00 $45.00
1.75kg<2kg $27.00 $35.00 $43.00 $51.00
every 500g over 2kg $3.00 $4.00 $5.00 $6.00

 

Once you login, the cart will refresh and display the appropriate shipping rate.

Shipping Insurance

All goods are insured during transit.

Delivery Information

Most orders are processed, packaged and out the door within 48 hours. Delivery times may vary from state to state but will generally arrive within 3 working days.

In the case that the order is accepted and The Wellness Group Pty Ltd is unable to deliver to the requested area, our customer service will contact you to re-arrange an alternative delivery.

No deliveries are available on weekends and public holidays. We cannot guarantee specific delivery times. We will do our best to deliver it on time and if the delivery requires a VIP courier it will be at the customer's expense.

In the event that The Wellness Group Pty Ltd is unable to deliver, we will inform the customer as soon as possible and attempt to re-deliver on the following business day.

For further information please contact us.

Click here to read our full terms and conditions.